Home Bounce House FAQs

FAQs about Bounce Houses

1. Is it a good choice to give this inflatable castle to a child as a gift?

Yes. This bounce house is a great place for your child to
release energy. It will be a perfect gift for birthday, Thanksgiving, Christmas
and New Year or any holiday season and kids will definitely love it.

2. Does it have any safety test?

Yes, all of the bouncy castles are satisfied
with CPSC test and approved with a Children Product Certificate.

3. What is the package includes?

The package
includes: bouncy house, air blower, carrying bag,
repair patches, ground stakes for bouncy house & air blower and user
manual.

4. It is easy to operate by one person?

Set up on flat grounded area, clear ground of any sharp objects, connect the air hose to the blower, ensure the air house straight, turn on blower, inflated in around 1~3 mins. depends on different product, finally secure using ground stakes. Party start.

5. How do you use repair patches?

You can sew the rip
area with needle and thread using the repair patches in the box. Refer to repair
instruction, please click to link: https://youtu.be/NLpBIhhP96M

6. Does the blower have to run continuously all the time during fun?

The air blower must be turn on and have a
continual airflow while kids are jumping on the bounce house.

7. Is it a good choice to give this inflatable castle to a child as a gift?

Yes. This bounce house is a great place for your child to release energy. It will be a perfect gift for birthday, Thanksgiving, Christmas and New Year or any holiday season and kids will definitely love it.

8. How do you secure this when using it inside?

You don't have to stake it on the ground if you place it inside because there is no wind. But please make sure to place it on a flat ground.

9. Does it have any safety test?

Yes, all of the bouncy castles are satisfied with CPSC test and approved with a Children Product Certificate.

10. What material is this bouncy house?

Our bouncy house made of
high-strength oxford fabric with excellent sewing technology, with thick and huge jumping and sliding areas.

11. How to store the bouncy house, is it easy to carry?

Do not store your inflatable in a damp area. The package you receive will include a carrying bag. The bounce house is easily deflated in 3 mins, when you need to store it, you can fold the bounce house in the carrying bag and it is very convenient to carry.

12. How flat does the ground have to be?

Place the water slide on a soft level ground surface at least 2M from any structure or obstruction such as a fence, garage, house, overhanging branches, laundry lines or electrical wires.

13. How do you secure this when using it inside?

You don't have to stake it on the ground if you place it inside because there is no wind. But please make sure to place it on a flat ground.

14. What is the warranty for the bounce house?

All of our products qualify for 3 months after service and please contact us if you have any question.

15. Can this be inflated by hand? With a bike pump?

No, the inflatable bouncer must be continuously inflated with the included air blower.

16. Is it safety when children playing on the bouncy house?

Yes, read the
warnings and follow the instruction manual before using the bouncy house. Our bouncy house has high railings, strong mesh enclosure,
and large supporting columns provide a steady base for more bouncing and sliding fun.

17. Is it durable?

Always follow the
instruction manual for set up & take down. Our materials are puncture-proof. Laminated Oxford Terylene
commercial grade flooring gives more bouncing freedom so your child can bounce
high. We use a quality heavy duty material, PVC tarpaulin with
polyester fabric reinforcement in key parts. The firm mesh around can also protect
children from jumping and playing on the bounce house.

18. We heard some minor hissing sound from the seam, is that normal?

The product is designed to expel air through the stitching seam to avoid over-inflated due to the continual airflow inflation.

19. Can I use your water slides for rental?

Our domestic water
slides are not for commercial use. If used forbusiness, our warranty will not cover it.

20. How can I choose the most suitable jumping castle/water slide for my family?

You can start by checking out the
specifications (weight limit, materials) and features of our different models. All of our bouncy house and water slide range are of the finest-quality design, material
and workmanship.